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Upgrade Now

Move into the fast-lane when you are online.

Upgrading is easy. Just complete the form below and select your new e-wire connection point Internet Service Plan.

We will satisfy your need for speed within a few days.









You can change your Internet Service Plan immediately or from your next Billing Cycle.

Please change my Internet Service Plan immediately; or
Please change my Internet Service Plan from my next Billing Cycle

Direct Debit Customers

I hereby authorise e-wire connection point to amend my current Direct Debit Request and Authority to deduct the increased Services Fee for the requested Internet Service Plan from my nominated bank account or credit card from the next Billing Cycle, as per the Customer Service Agreement and Direct Debit Agreement between us.


OR

Non-Direct Debit Payment Customers

I hereby authorise e-wire connection point to amend my account to the requested Internet Service Plan and invoice me for the amount of the Services Fee for the amount of the requested Internet Service Plan from the next Billing Cycle.

A Note for Customers on e-Xcel or e-Xtreme Plans:

The Plans listed below are limited to new customers only or customers willing to re contract on an 18 Month COntract. Should you not want to go on a contract but wish to upgrade your plan you will have to pay $99 for reprovisioning your service. Please choose from the options below to Upgrade from an e-Xcel or e-Xtreme Plan

I do not wish to Go on a contract and I will pay $99 to upgrade my plan or
I accept to go on an 18 Month contract to upgrade my plan or
I am not on either an e-Xcel or e-Xtreme Plan



Brand New Internet Plans

HFC and Fibre-to-the-Home Networks

Plan Data GB Monthly Price
e-XtraNet 20 20 $29.95
e-XtraNet 200 200 $49.95
e-XtraNet 350 350 $59.95
e-XtraNet 500 500 $79.95
e-XtraNet 1000 1000 $99.95

Fibre-to-the-Home and DOCSIS 3.0 Networks Only

Plan Data GB Monthly Price
e-XpressNet 30 30 $39.95
e-XpressNet 200 200 $59.95
e-XpressNet 350 350 $69.95
e-XpressNet 500 500 $89.95
e-XpressNet 1000 1000 $109.95

Please note:

Our Customer Service Agreement has been updated Click here to view the Contract Summary or the entire Customer Service Agreement, Direct Debit Agreement and Privacy Policy (the CSA)


Declaration
I warrant that I am 18 years of age or older. I have read, understood and agree to the Customer Service Agreement (CSA) and the Direct Debit Agreement and I agree to pay all fees/costs and charges applicable to the Services being provided to me in accordance with the CSA. In addition, I warrant that all information provided is true and correct. Early termination of the Service Plan that I have selected will result in an amount payable by me to e-wire connection point equal to half that of the Services Fee that is payable for the Service Plan, over the remaining unpaid months of the Term. Any remaining paid months that have not been used will be forfeited. e-wire connection point equipment installed is the sole responsibility of the Customer and I will therefore be liable for any charges associated with repairing or replacing that equipment.

I agree with the above declaration.

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